Use the item details as the primary source for available colors, sizes, measurements and care information. The guidance below can help when you need more information before ordering.
Choosing a size
Measurements can vary by style. Check the size information shown with the individual item and compare it with a similar piece you already own. If an item does not show the measurement you need, contact us with its name or link and the size you are considering.
Color and appearance
Product images are intended to show the item as clearly as possible, but screen settings and lighting can affect how colors appear. Review every available product image and the written color description before ordering.
Materials and care
Follow the material and care information shown with the item or on the garment label. If that information is missing or unclear, email us before washing or altering the item.
Availability
Available options are shown with each item and can change as inventory updates. Adding an item to your cart does not reserve it until checkout is completed.
Ask about a product
Email support@roraliy.com with the product name or URL, the option you are considering and your question. Please do not send payment-card details by email.